Switch your alias to an Outlook.com or Hotmail.com account. Visit Firefox support to learn how to Disable or remove Add-ons. If you access your Outlook.com account through the iOS Mail app, you may be repeatedly asked to enter your username and password. Some Safari users are unable to add email addresses in the To section, or cannot point the cursor in the To field. This issue has been fixed for Outlook.com country domains. If you used the workaround below you can now switch from using an Outlook.com expert 365 support services alias to your country's domai
To resolve this error, reach out to your CSAM and let them know you received the message. After your CSAM replies and confirms that the necessary changes have expert 365 support services been made, navigate back to the enhanced support request creation process and verify that you have access to create support requests. If you encounter an error about entitlement when you try to open a support request in the enhanced experience, it's likely that the workspace you're using needs to be configured correctly. Depending on your company network configuration, you may need to add certain URLs to your allowlist to use the new platform. For more information about Support Contacts, see the Support Contact Overvie
For expert 365 support services a list of the supported languages, see Services Hub Support self-help localization. Depending on your company network configuration, you might need to add certain URLs to your allowlist to use the new platform. A Microsoft account gives you access to all of your Microsoft products and services with just one logi
Office’s Online Repair option works and goes through exactly the same steps as Quick Repair, so I won’t walk through all those screen shots again. This time, after you right-click your Office version in Programs and Features and select Change from the pop-up menu, select the Online Repair option instead and then click Repair. Office installations include a built-in repair tool, and that’s the first place to turn when things go awr
You might have visibility to the two newest experiences, depending on if your organization has already been onboarded to the new capabilities. We'll continue adding more customers to the new capabilities in the coming months. Continue on to the following section for written instructions on how to open a support request through the enhanced experience. If you have access to the new enhanced experience, make sure you also review our connectivity guide and allowlist the necessary URLs. This leads you to the new Support AI Assistant support request process. The following section provides instructions for you to follow when you arrive ther
You can use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in your Outlook data file. The Inbox Repair tool checks the Outlook data files on your computer to see if they're in good shape. In the Folder Pane, you might see a folder named Recovered Personal expert 365 support services Folders that contains your default Outlook folders or a Lost and Found folder. Although the repair process might recreate some of the folders, they may be empt
If you see this view, you need the instructions for the enhanced or Support AI Assistant experiences. Select Use the new support experience in Services Hub, then continue on to the step three here in this article to find out which set of instructions you should follow. Services Hub generally has only one support request creation process. However, as we work to build a better overall experience, there are temporarily three experiences a customer can have for creating a new support reques
This section explores advanced techniques that expert troubleshooters use to solve these tricky situations. Documentation is essential for preserving knowledge. This means focusing on practicality and accessibility. One effective strategy is to prioritize metrics directly related to user experience and expert 365 support services system performance. This allows you to quickly identify and address areas impacting users. For example, tracking metrics like website load times or application response times provides direct insight into the user experienc
The self-help function is built on Azure self-help capabilities within a modernized platform. Microsoft empowers you with rich articles to self-serve based off your product and problem selections. The following video provides an overview and walkthrough of our enhanced Support request creaton experience. If you see this expert 365 support services view, select "Existing experience" from the tabs at the top of this article, then proceed to the first section under the heading "Begin the process for the existing experience
The steps to access the repair tool vary depending on your operating system. Outlook Repair Kit is a perfect solution for users who want to restore the contents of their damaged PST files without handing them over to third parties. Using this tool helps in effectively recovering data from corrupted PST files, ensuring smooth Outlook operations. Synchronize your Outlook calendar and contacts to your iPad, iPhone, Android and contacts with the cloud products such as Microsoft 365, expert 365 support services Exchange Online, Outlook.com, 3rd party apps. If you can open the original Outlook Data File, you might be able to recover additional items. The Inbox Repair tool creates a backup file with the same name as the original, but with a .bak extension, and saves it in the same folde